226 N. Western Ave, Martinsburg, WV |

F.A.Q.

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FAQ

Find answers to many common questions that we get here at Serenity Day Spa & Salon.

If you don’t see your question addressed here, please drop us an email at [email protected]!

Frequently Asked Questions - Customer

Appointments & Cancellations

Please note we do require a credit card to reserve all appointments. We do request a 24 hour notice of cancellation. No shows will be charged 50% of service(s) booked. Thank you for understanding that we make our living by reserving time for our clients. Please arrive 10 minutes prior to your appointment.

Payment Methods

VISA, MASTERCARD, DISCOVER, AMEX, SPAFINDER, CARECREDIT, CASH

Tipping Etiquette

The customary gratuity for a salon/spa service is 15-20%, at your discretion.

Times and Prices

Prices and times subject to change without notice!